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Article
Publication date: 4 October 2022

Noyenim Mercy Ezeamuzie, Anthony Hae Ryong Rhim, Dickson K.W. Chiu and Mavis Man-Wai Lung

With the increasing computation and communication speed of mobile devices, their use and roles have been repositioned to act more than a communication tool. Around 0.4 million…

Abstract

Purpose

With the increasing computation and communication speed of mobile devices, their use and roles have been repositioned to act more than a communication tool. Around 0.4 million foreign domestic helpers (FDHs) form an integral part of Hong Kong society and have the highest concentrations of FDHs worldwide, but scant studies focus on their mobile technology usage. This study aims to discuss the aforementioned issue.

Design/methodology/approach

This research investigated mobile technology usage by 145 FDHs in Hong Kong with a quantitative survey, covering their actual mobile technology usage, perceptions, influences and adoption barriers.

Findings

Besides communication and connection with friends and family, participants used mobile technology for information seeking, productivity, utility and entertainment. Perception of usefulness was the greatest influence, and they would use any mobile technology once its basic function supports their daily needs. They considered no “very serious barrier,” though data tariff was their biggest concern. Overall, there were some significant differences between genders in the usage of mobile technologies.

Originality/value

Scant studies focus on the mobile technology usage of FDHs. The results reveal the usefulness of mobile technologies to FDHs for government policy-making and for employers and employment agencies to better support the FHDs' daily lives.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 6 September 2021

Jiaye Ni, Anthony Hae Ryong Rhim, Dickson K.W. Chiu and Kevin K.W. Ho

The Chinese economy has grown rapidly over the past decade, making self-drive tours more affordable among Chinese tourists. Thus, self-driving tours using online tourism-related…

Abstract

Purpose

The Chinese economy has grown rapidly over the past decade, making self-drive tours more affordable among Chinese tourists. Thus, self-driving tours using online tourism-related information have also been popular. This study aims to investigate information search behaviors among different segments of Chinese self-drive tourists under the influence of contemporary mobile internet technologies and compares the results with prior related studies from a global standpoint.

Design/methodology/approach

This paper investigates the relationships between tourist demographics and information search behavior in Mainland China based on a quantitative method. This study collected 228 surveys from users with self-drive tour experience. This study also conducted a series of online interviews to explore the potential barriers when self-drive tourists search for information.

Findings

The results showed variances within pre-decision and post-decision stages between different age groups, social classes and experience levels. Preference for up-to-date information and contemporary platforms were also observed.

Originality/value

Research paucity exists on self-drive tourists’ information search behavior, using data collected from Mainland Chinese tourists using mobile devices. The findings offer insights to industry practitioners, such as travel agencies and liaison websites, for refining their services to meet the information needs of Chinese self-drive tourists through more comprehensive marketing strategies.

Article
Publication date: 1 July 2021

Hoi Yin Yu, Yan Yung Tsoi, Anthony Hae Ryong Rhim, Dickson K.W. Chiu and Mavis Man-Wai Lung

A rising trend has been observed to minimize extraneous cognitive load when reading by enhancing secondary knowledge through technology. For the readers to comprehend information…

Abstract

Purpose

A rising trend has been observed to minimize extraneous cognitive load when reading by enhancing secondary knowledge through technology. For the readers to comprehend information more efficiently in their cognitive architecture, instructional procedures, which are secondary knowledge, should be aligned with the modern technology environment. With continual, rapid technological advances in modern society, people have changed their news reading habits after using mobile devices such as smartphones, tablets and e-readers.

Design/methodology/approach

This research employed a quantitative survey to compare the changes in the news reading habits of the undergraduate (UG) and postgraduate (PG) students in the Library and Information Management program of a university in Hong Kong after using mobile devices to read electronic news. A total of 102 responses were collected, which comprised 51 UGs and 51 PGs, respectively (the student population for the program was around 100 UGs and 100 PGs).

Findings

Survey results showed that mobile devices had changed the respondents’ habit of reading news to read more content on phones, with a variation on news categories. Such changes included the duration and location of news discussion among the respondents that shorter periods were used to read and that more people read while traveling and in restaurants. Notably, reading the news helped respondents in their learning. Most respondents preferred to read electronic news by using mobile devices. The convenience of reading and discussing news may also cause a potential threat that intensifies disputes, arguments or even bullying on controversial issues.

Originality/value

This study confirmed that the usage of the mobile devices changed the respondents’ habit of reading news. This user group constitutes the future generation of information specialists in various disciplines. This study fills the research gap of finding students’ reading habits when using mobile devices, especially in East Asia. Educators are encouraged to recommend relevant news content to students to improve their general knowledge base and arouse their interest in reading and discussing related news topics.

Details

Library Hi Tech, vol. 40 no. 5
Type: Research Article
ISSN: 0737-8831

Keywords

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